Privacy Policy
Last Updated: 15 August 2026
At Sasvata, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, why we collect it, how we use and share it, how we protect it, and the choices available to you when you visit or make a purchase through www.sasvata.store.
By using our website, creating an account, placing an order, or otherwise providing your personal information to us, you acknowledge the practices described in this Privacy Policy.
1. About Sasvata
Sasvata is a proprietorship-based online fashion business operating from Karnataka, India. For privacy-related questions, requests, or concerns, you can contact us at:
Sasvata
Email: sasvata.store@gmail.com
Phone / WhatsApp: 6364899345
Website: sasvata.store
Location: Karnataka, India
2. Information We Collect
We collect information that you provide directly to us as well as certain information collected automatically when you use our website.
A. Information You Provide to Us
Depending on how you interact with Sasvata, we may collect:
Full name
Email address
Mobile/phone number
Billing address
Shipping/delivery address
Account login information
Order details
Product and purchase information
Return, exchange, refund, or customer-support information
Communications you have with us
Information you provide when contacting us through email, phone, WhatsApp, or other available channels
Any other information you voluntarily provide to us
B. Information Collected During Guest Checkout
If you choose to purchase products without creating an account, we may collect information necessary to process and deliver your order, including:
Name
Email address
Phone number
Billing address
Delivery address
Order details
Payment transaction information
Guest checkout does not require you to create a Sasvata account.
C. Information Collected Automatically
When you visit our website, certain technical and usage information may be collected automatically, depending on your browser, device, cookie settings, and the technologies we use.
This may include:
IP address
Browser type and version
Device type
Operating system
Approximate location derived from technical information
Pages visited
Products viewed
Time spent on pages
Referring website or source
Website interactions
Purchase and conversion information
Other technical or analytical information
This information may be collected through cookies, pixels, tags, analytics tools, advertising technologies, and similar technologies.
3. How We Use Your Information
We may use personal information for purposes including:
Order Processing
Processing and fulfilling orders
Confirming orders
Processing payments
Arranging shipping and delivery
Providing order and tracking updates
Handling cancellations
Processing returns, exchanges, and refunds
Providing customer support
Account Management
If you create a Sasvata account, we may use your information to:
Create and maintain your account
Authenticate your account
Maintain your order history
Provide account-related services
Respond to account-related requests
Customer Support
We may use your information to respond to questions, complaints, return requests, exchange requests, refund requests, delivery issues, and other customer-service enquiries.
Business Operations
We may use information for:
Maintaining and improving our website
Understanding customer preferences and website usage
Managing inventory and orders
Preventing fraud and misuse
Maintaining business and transaction records
Resolving disputes
Complying with applicable legal, regulatory, accounting, and tax requirements
Analytics
We use analytics tools, including Google Analytics 4, to understand how visitors use our website and to improve our products, website, marketing, and overall customer experience.
Advertising and Marketing
Where permitted and based on applicable consent or other lawful grounds, we may use information and related technologies for advertising, remarketing, measurement, and campaign optimisation.
These technologies may include:
Meta Pixel
Meta Conversions API
Google Ads conversion tracking
Google Ads remarketing
Other advertising or measurement technologies that may be introduced from time to time
Promotional Communications
Where you have provided the required marketing consent, we may contact you about:
New products
Product launches
Offers and discounts
Sales
Promotions
Other Sasvata updates that may be relevant to you
Promotional communications may occasionally be sent by email, WhatsApp, or SMS.
You can withdraw your marketing consent or opt out of promotional communications at any time by contacting us or using an available unsubscribe or opt-out mechanism.
4. Payment Information
Payments on Sasvata are processed through Zoho Payments.
When you make a payment, payment-related information may be processed by the relevant payment service provider in accordance with its own privacy policy and security practices. Sasvata does not store or have access to your complete card number, CVV, UPI PIN, banking password, or similar confidential payment credentials. We may receive limited payment-related information necessary to confirm and reconcile a transaction, such as transaction status, payment reference, payment method, or other transaction identifiers.
IMPORTANT: Sasvata or partners will never call asking for payments. Pay only on the sasvata website or at the doorstep for COD orders, to OTP-verified sasvata courier partners only.
5. Shipping and Delivery Information
To fulfil and deliver your order, we use Shiprocket as our shipping and logistics service. We may share information necessary to fulfil your order with Shiprocket, including information such as:
Name
Phone number
Delivery address
Order details
Other information necessary for shipping and delivery
Shiprocket may, in turn, use information to arrange delivery through applicable courier or logistics partners.
We share only information reasonably necessary for fulfilment, delivery, tracking, customer support, and related logistics purposes.
6. Third-Party Service Providers
Sasvata uses certain third-party service providers to operate its website, process transactions, communicate with customers, provide delivery services, analyse website activity, and support marketing activities. These may include:
Zoho Payments for payment processing
Shiprocket for shipping and logistics
Hostinger for website/domain-related infrastructure and hosting services, where applicable
Google services, including Google Analytics 4 and Google Ads
Meta services, including Meta Pixel and Meta Conversions API
Gmail for email communications
WhatsApp Business for customer communications
Our CRM and related business-management tools
Other service providers that are reasonably necessary to operate Sasvata
These third parties may process information on our behalf or independently according to the nature of the service they provide and their applicable privacy policies.
7. Cookies and Similar Technologies
Sasvata uses cookies and similar technologies to operate and improve the website. A cookie is a small file or piece of information stored on your device when you visit a website.We may use cookies and similar technologies for purposes including:
Essential Cookies
These help the website function properly and may be necessary for features such as shopping carts, checkout, account functionality, security, and other essential website operations.
Preference Cookies
These may help remember certain settings or preferences and improve your experience when using the website.
Analytics Cookies
These help us understand how visitors interact with Sasvata and how the website performs.
For example, we use Google Analytics 4 for analytics and measurement.
Advertising and Remarketing Cookies
These may be used to measure advertising effectiveness, provide relevant advertisements, build audiences, and support remarketing and conversion measurement. These technologies may include Meta Pixel and Google Ads-related technologies. You may be able to manage or restrict cookies through your browser settings and, where applicable, through the cookie controls provided on our website. Disabling certain cookies may affect some website functionality.
8. Cookie Consent
Sasvata may display a cookie consent notice or banner to provide information about cookies and obtain consent where required. Your choices regarding non-essential cookies may affect the analytics, advertising, or personalised features available on the website.
9. Marketing Consent
Sasvata does not intend to send promotional communications to customers without the required marketing consent. Where you have opted in to receive marketing communications, we may use your contact information to send promotional content by email, WhatsApp, SMS, or other permitted communication channels. You may withdraw your consent or opt out of marketing communications at any time. Withdrawal of marketing consent will not affect processing that is necessary to fulfil an existing order, provide customer support, process a return or refund, maintain required business records, or comply with applicable law.
10. How We Share Personal Information
Sasvata does not sell or rent your personal information to third parties. We may share personal information where reasonably necessary for legitimate business purposes, including with:
Payment service providers
Shipping and logistics providers
Courier partners through our shipping aggregator
Website hosting and technology providers
Email and communication service providers
Analytics providers
Advertising and measurement platforms
CRM and business-management service providers
Professional or regulatory authorities where required by law
We aim to limit the information shared to what is reasonably necessary for the relevant purpose.
11. Legal and Regulatory Disclosures
We may disclose personal information where we reasonably believe disclosure is necessary to:
Comply with applicable laws or legal obligations
Respond to lawful requests from government or regulatory authorities
Prevent, detect, or investigate fraud or unlawful activity
Protect the rights, property, or safety of Sasvata, our customers, or others
Establish, exercise, or defend legal claims
Enforce our Terms & Conditions or other applicable policies
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. This may include retaining information for:
Fulfilling and managing orders
Customer support
Returns, exchanges, and refunds
Maintaining business and transaction records
Accounting and tax requirements
Legal and regulatory compliance
Fraud prevention
Resolving disputes
Protecting our legal rights
Maintaining necessary website and business records
When personal information is no longer reasonably required, we may delete, anonymise, or otherwise securely dispose of it, subject to applicable legal and regulatory requirements.
13. Account Deletion
If you have created a Sasvata account and would like to delete it, you may contact us at:
sasvata.store@gmail.com
We will process your account-deletion request subject to applicable law and legitimate requirements to retain certain information.
Deleting an account does not necessarily mean that all information associated with previous orders can immediately be erased. Certain transaction, accounting, tax, legal, fraud-prevention, or dispute-related information may need to be retained for the applicable period.
14. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including the ability to request: Access to personal information held by us
Correction of inaccurate or incomplete information
Deletion of personal information where legally permissible
Withdrawal of consent where processing is based on consent
Opt-out from promotional or marketing communications
Information regarding how your personal information is being processed
To exercise a privacy-related right or submit a request, contact:
Email: sasvata.store@gmail.com
We may need to verify your identity before processing certain requests to protect your information from unauthorised access.
Some requests may be subject to applicable legal limitations or exceptions.
15. Children's Privacy
Sasvata is a general fashion and clothing store and is not specifically directed towards children.
We do not knowingly seek to collect personal information from children for purposes that are not permitted under applicable law.
If you believe that a child has provided personal information to us in circumstances where such collection is not appropriate, please contact us so that we can review the matter and take appropriate action.
16. Data Security
Sasvata takes reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss, or destruction. Depending on the nature of the information and the risks involved, security measures may include access controls, secure systems, authentication mechanisms, restricted access to personal information, and the use of appropriate technology and service providers. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should also take reasonable steps to protect your account credentials and personal information, including using a strong password and not sharing your login details with others.
17. Data Breaches and Security Incidents
If Sasvata becomes aware of a personal-data breach that requires notification under applicable law, we will take reasonable steps to assess, contain, investigate, and address the incident and provide notifications to affected individuals or authorities where required by applicable law.
18. International Processing
Some third-party technology, analytics, advertising, hosting, payment, communication, or other service providers used by Sasvata may process information outside India or through infrastructure located in other jurisdictions. Where applicable, such processing will be subject to the relevant provider's terms, privacy practices, and applicable legal requirements.
19. Third-Party Websites
Our website may contain links or integrations to third-party websites, services, social-media platforms, payment services, or other external resources. Once you leave the Sasvata website or interact directly with a third-party service, that third party's privacy policy and terms may apply. Sasvata is not responsible for the privacy practices, security, content, or policies of third-party websites or services that we do not control.
20. Social Media and Advertising Platforms
Sasvata may use advertising and social-media technologies provided by companies such as Meta and Google. These technologies may allow us to measure advertising performance, understand website activity, create or use advertising audiences, and show relevant advertisements on third-party platforms, subject to applicable settings, consent requirements, and platform policies.Your interaction with these third-party platforms may also be governed by their respective privacy policies and terms.
21. CRM and Customer Management
Sasvata may use a CRM or similar business-management system to manage customer enquiries, orders, communications, support requests, and related business information. Information provided to us may therefore be stored or processed through our CRM or related service providers where necessary for customer service and business operations.
22. WhatsApp Communications
Sasvata may use WhatsApp Business to communicate with customers regarding orders, delivery, customer support, returns, exchanges, refunds, and, where you have provided the required marketing consent, occasional promotional communications. Your use of WhatsApp is also subject to WhatsApp's own terms and privacy policies.
23. Email Communications
We may use Gmail or related email services to communicate with customers.
Emails may include:
Order confirmations
Shipping updates
Delivery notifications
Return and refund communications
Customer support responses
Account-related communications
Promotional communications where you have provided the required consent
24. Automated and Analytical Technologies
Sasvata may use automated tools, analytics, pixels, tags, and similar technologies to understand website usage, measure conversions, improve marketing campaigns, and improve website performance. These technologies may process information such as device information, browsing behaviour, website interactions, and purchase or conversion events. Where required, we will seek the appropriate consent or provide applicable controls for such processing.
25. Accuracy of Personal Information
You are responsible for providing accurate and up-to-date information when placing an order, creating an account, or communicating with Sasvata. Providing an incorrect phone number, email address, or delivery address may result in difficulties with order processing, communication, or delivery. If your information changes, please contact us or update your account information where the relevant functionality is available.
26. Changes to This Privacy Policy
Sasvata may update this Privacy Policy from time to time to reflect changes in our business, website, technology, services, data practices, or applicable legal requirements. When we make changes, the revised policy will be published on this page with an updated Last Updated date. We encourage you to review this page periodically to stay informed about how we handle personal information.
27. Contact Us
If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the way Sasvata handles personal information, please contact us:
Sasvata
Email: sasvata.store@gmail.com
Phone / WhatsApp: 6364899345
Website: sasvata.store
Location: Karnataka, India
We will make reasonable efforts to review and respond to privacy-related requests within the timeframe required by applicable law.
By using sasvata.store, creating an account, placing an order, or providing personal information to Sasvata, you acknowledge that you have read and understood this Privacy Policy.